On this page you will find frequently asked questions about managing your debt on myfines.sa.gov.au. If you are looking for information that hasn't been covered on this page, please contact us.
Payment arrangements are a very popular option which will allow you to make affordable weekly, fortnightly or monthly payments towards your outstanding balance. You may also be able to add new fines to existing arrangements. Please contact us if your circumstances change and you need to amend your payment arrangement. Remember that maintaining your affordable arrangements means you are avoiding enforcement actions or additional fees.
Click here for more information about payment arrangements
Driver nominations can only be done through SAPOL (South Australian Police).
Visit police.sa.gov.au for more information on driver nominations, completing a statutory declaration, viewing speed camera footage, viewing your demerit points and how to find all the relevant forms.
You can view your current fines, check your balance, make payments, update your contact details, begin a payment arrangement and lodge disputes online by logging in to fines online services.
If you don't have an online account with us, you can register for one by clicking here.
If you don't have an online account with us, you can register for one by clicking here.
To challenge a fine itself, you need to contact the original agency that issued your fine (for example, SA Police or Adelaide City Council). Their contact information should be on the original notice that they sent you.
If you want to dispute the enforcement determination of a fine, you can either head online to myfines.sa.gov.au or contact us by phone to discuss your situation. We can provide you options and help come up with a solution that works for you.
If your notice number begins with a B or F, the police officer who issued your fine may still be in the process of having your fine uploaded onto the SAPOL system. Please wait until a week before the due date and try again. Alternatively, you can print and complete a payment arrangement request form and return it to us by email with a copy of your notice, before its current due date.
If you have enquiries about your fine and why it was issued, please contact the SAPOL Expiation Notice Branch on 1300 920 362 or via email.
This means the fine is still with the agency that issued your fine e.g. Council. You can still print and complete a payment arrangement request form and return it to us via email with a copy of your notice, before its current due date.
If you have enquiries about your fine and why it was issued, please contact the government agency that issued your fine.
You can update your contact details online by logging in to fines online services.
Updating your address with MySAGOV or another government department does not automatically update your details with us. Any time you move or change your contact details, you need to let us know.
Log in or create an account with fines online services and click the menu option "Transaction History". There you will find a list of all payments and adjustments as well as any new debts or fees.
If you have just made the payment, please allow up to 5 business days for processing time in order for the payment to be listed.
For Fines notices sent to you, go to Fines Online Services and click on Notices. Remember the original fine isn’t issued by the Fines Unit. You will need to contact the government agency that issued your fine if you need the original notice e.g. council.
For State Debt notices sent to you, go to State Debt Online Services and click on Notices. Remember the original invoice isn’t issued by the Fines Unit. You will need to contact the government agency if you need the original notice e.g. Department for Education, Fleet SA (SAFA).
Go to Fines Online Services and select Current Fines. If you have any restrictions they will appear in red writing under the fine reference(s). It is always best to check with Service SA regarding the status of your licences.
When a dispute of an enforcement of a fine is granted, a confirmation letter is issued to you via Australia Post. The letter will display the date it was approved. To view a copy of the confirmation letter, go to Fines Online Services, and select Notices.
If you experience issues locating your account with the reference numbers you have, you can log in with other identification details (ID) including your full name, licence number and date of birth. Go to Fines Online Services click on: I don’t have my reference numbers and complete the fields provided.
Go to Fines Online Services and select Current Fines. Under each fine reference there is an Offence details field. Any fines involving a vehicle will have all the details here, including the registration number.
Here are a couple of helpful links:
Royal Association of Justices SA
Justice of the Peace and Authorised Witnesses
You will need to contact Service SA on 13 10 84 to discuss your demerit points, we do not hold that information.
We understand that many people may be facing circumstances that can be emotionally and financially distressing. If you need more time to pay a fine, are experiencing hardship, or would like to know more about your payment options, the best thing you can do is to contact us as soon as possible.
Our role is to help you resolve your outstanding balance without causing you financial hardship. Talk to us about your circumstances and together we can come up with a solution that works for you.
We understand that being in debt can be very overwhelming, and that it may feel comforting in the short term to ignore notices and hope that they disappear. If this is something you are struggling with, you are not alone.
The longer a fine goes unpaid, the more likely that enforcement actions will be applied. This may include added fees, a suspension of your driver’s licence, seizing your assets and/or taking automatic deductions from your bank account.
If you are this situation, your best course of action is to contact us as soon as possible so that we can go through your options and come up with a solution strategy. Our role is to help you resolve your outstanding balance without causing you financial hardship. We are here to help.
The Fines Unit manages the collection and disbursement of compensation after it is awarded by the court. This means that receiving full or regular payments of the amount awarded to you is subject to the debtor making full payment or establishing and maintaining a payment arrangement with the Fines Unit.
There are many factors that may affect the Fines Unit’s ability to recover the outstanding amount from the debtor, and there may be multiple victims to which the debtor owes compensation.
The Fines Unit actively pursues matters where compensation is owed in accordance with the Fines Enforcement and Debt Recovery Act 2017, and where necessary, enforcement actions will be used to recover the funds.
Whether paid in full, through instalments, or as a consequence of enforcement actions, once a payment has been received by the Fines Unit from the debtor, the compensation component is paid out first before any other parts of the balance (such as expiations, court costs or other fines) in line with section 12 of the Fines Enforcement and Debt Recovery Act 2017.
If you have not yet received payment, due to strict privacy protocols, the Fines Unit is unable to provide details about a debtor’s circumstances. This is in accordance with the Information Privacy Principles (IPPs) – specifically IPP 8 and 10, which you can view here. IPPs are a Premier and Cabinet Circular which regulates how public sector agencies collect, use, store and disclose personal information, and they must be adhered to by all South Australian Government departments. These legislative protocols must be followed for all accounts, regardless to whom the debt is owed and why.
The use of cheques is being phased out by the Commonwealth Government, and the Fines Unit will cease issuing cheques from 31st October 2025. All payments will now be made via electronic funds transfer (EFT). You should ensure your bank account details and email address are up to date with the Fines Unit so that when payment is received it can be transferred to your bank account promptly. If we don’t have your payment details, we will be unable to disburse the amount payable to you.
There are many reasons that a payment may be received from the Fines Unit. This could include:
Compensation or costs owed to you as awarded by the court: The Fines Unit manages the collection and disbursement of compensation and costs after they are awarded by the court. The total amount is payable to the Fines Unit by the debtor within 28-days of the order being made. The Fines Unit may however, enter into a payment arrangement with the debtor to pay the amount owed over a period of time. As payment is received from the debtor, it will then be disbursed to you. If you have supplied your email address to the Fines Unit you will receive an email when a payment has been sent.
Overpayment of monies owed: If you have an existing payment arrangement with the Fines Unit, you may receive a refund if you have overpaid the amount owed on your debt. You should login to your account at myfines.sa.gov.au to check your balance owing, and if you have a $0.00 balance, stop any future payments. If you are making payments to the Fines Unit via BPAY and have finalised your balance, ensure to cancel any further BPAY payments that you have set up with your bank.