HIGH VOLUME OF CALLS
We are currently experiencing a high volume of calls and you may experience delays getting through to our team, but we are here to help. Remember, managing your fines is easy and you can access many online services to manage your debt including;
- Setting a payment arrangement
- Checking your balance
- Making a payment
- Updating your contact details
- Lodging a dispute of enforcement
Other enquiries can be directed to us via our online enquiry form.
Your contact with us is important! If you have already lodged an online query, we can assure you we have received your request, and will respond to you as soon as possible. We thank you for your patience during this time and value your contact.
- Make a payment
- Check my fines summary
- Check the balance owing on my fines
- Add a new SAPOL fine
- Update my contact details
Support services
National Debt Helpline
P: 1800 007 007
W: https://ndh.org.au/
Free independent counselling and advocacy for all financial matters, including fines and associated social implications.
Disputing an enforcement
You can dispute the enforcement of your fine by applying for a review as outlined in the Fines Enforcement and Debt Recovery Act 2017.
Enforcement actions
Enforcement actions refer to a range of measures that can be applied when overdue fines and state debts remain unpaid.
Updating your details
Update your details
You can update your details by:
Understanding my fine or debt
What kind of fine or debt do I have?
Expiation notices
An expiation notice is a fine issued under an Act, regulation or by-law. These types of fines include:
Viewing and paying my fines
You can check the balance of your overdue fine or debt at Fines Online. Enter your fine reference number and payment reference number to log in.
Ways to pay
Have your fine notice handy when you want to pay, and be ready to quote your fine reference (in the top right of your notice).