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SA Ambulance Debt

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Pay now or by instalments

SA Ambulance Debt

On this page you will find frequently asked questions about SA Ambulance debt. If you are looking for information that hasn't been covered on this page, please contact us.

 

1. Why have I received a Fines Enforcement and Recovery Unit (FERU) notice?

You have received a FERU notice because your account with SA Ambulance Service is overdue and requires payment. FERU manages the recovery of outstanding debts for government agencies, including ambulance accounts.

 

2. How can I pay?

You can pay via our online service by visiting myfines.sa.gov.au

 

3. What should I do if I can't pay the full amount?

You can pay in instalments by beginning a payment arrangement. Start a payment arrangement online by visiting our online portal.

 

4. Can I claim this account through my private health fund or another third party?

Absolutely! If you’re eligible to claim through your private health fund, WorkCover, or another insurance provider, we’re here to make it easy for you.

Simply visit the SA Ambulance website and ask to have your account placed on hold. Then, submit your transport invoice to your health fund or third-party provider for payment.

In most cases, your provider will pay SA Ambulance Service directly saving you the hassle.

5. I have a South Australian Pension Concession Card. Am I entitled to a concession?

Yes —if you had a valid SA Pension Concession Card at the time of your ambulance service and you’re not claiming through insurance or a third party, you may be eligible.

To confirm, call SA Ambulance Service on 1300 136 272 (Monday to Friday, 8:30 am – 5:00 pm).

Important: Commonwealth Seniors Card, Health Care Card, and Medicare Card holders are not entitled to ambulance concessions.

 

6. What happens if I don’t pay by the due date?

Payment must be received within 28 days. If it isn’t, further recovery action may be taken, which could include additional fees or enforcement measures.

If you’ve already paid, please call SA Ambulance Service on 1300 136 272 to confirm.

To arrange payment or avoid recovery action, visit our online portal.

7. How do I dispute the notice?

If you need to dispute the notice, you can do so easily:

  • Online: Visit the SA Ambulance website and select Enquiry Type: Feedback.
  • By Phone: Call 1300 136 272 (Monday to Friday, 8:30 am – 5:00 pm).

 

8. Join SA Ambulance Cover - Peace of Mind When You Need It Most

Why Join?

Ambulance services aren’t covered by Medicare, and an emergency call-out can cost over $1,000. With SA Ambulance Cover, you’re protected from unexpected bills and can focus on what matters most—your health.

Membership Benefits:

  • Unlimited emergency and non-emergency ambulance transport in South Australia
  • Optional Australia-wide emergency cover
  • Affordable plans for singles, families, and pensioners
  • Most claims handled directly with your health fund or insurer

How Much Does It Cost?

  • Single: From $92 per year
  • Family: From $183 per year
  • Pensioner Discounts Available. (Add Ambulance Cover Plus for Australia-wide protection)

How to Join:

  • Online: Sign up now
  • Phone: Call 1300 13 62 72 (Mon–Fri, 8:30 am–5:00 pm)
  • In Person: At any Australia Post BillPay Centre or National Pharmacies store

Don’t wait—protect yourself and your family today!