On this page you will find frequently asked questions about managing your debt on myfines.sa.gov.au. If you are looking for information that hasn't been covered on this page, please contact us.
Payment arrangements are a very popular option which will allow you to make affordable weekly, fortnightly or monthly payments towards your outstanding balance. You may also be able to add new fines to existing arrangements. Please contact us if your circumstances change and you need to amend your payment arrangement. Remember that maintaining your affordable arrangements means you are avoiding enforcement actions or additional fees.
Click here for more information about payment arrangements
Driver nominations can only be done through SAPOL (South Australian Police).
Visit police.sa.gov.au for more information on driver nominations, completing a statutory declaration, viewing speed camera footage, viewing your demerit points and how to find all the relevant forms.
You can view your current fines, check your balance, make payments, update your contact details, begin a payment arrangement and lodge disputes online by logging in to fines online services.
If you don't have an online account with us, you can register for one by clicking here.
If you don't have an online account with us, you can register for one by clicking here.
To challenge a fine itself, you need to contact the original agency that issued your fine (for example, SA Police or Adelaide City Council). Their contact information should be on the original notice that they sent you.
If you want to dispute the enforcement determination of a fine, you can either head online to myfines.sa.gov.au or contact us by phone to discuss your situation. We can provide you options and help come up with a solution that works for you.
If your notice number begins with a B or F, the police officer who issued your fine may still be in the process of having your fine uploaded onto the SAPOL system. Please wait until a week before the due date and try again. Alternatively, you can print and complete a payment arrangement request form and return it to us by email with a copy of your notice, before its current due date.
If you have enquiries about your fine and why it was issued, please contact the SAPOL Expiation Notice Branch on 1300 920 362 or via email.
This means the fine is still with the agency that issued your fine e.g. Council. You can still print and complete a payment arrangement request form and return it to us via email with a copy of your notice, before its current due date.
If you have enquiries about your fine and why it was issued, please contact the government agency that issued your fine.
You can update your contact details online by logging in to fines online services.
Updating your address with MySAGOV or another government department does not automatically update your details with us. Any time you move or change your contact details, you need to let us know.
Log in or create an account with fines online services and click the menu option "Transaction History". There you will find a list of all payments and adjustments as well as any new debts or fees.
If you have just made the payment, please allow up to 5 business days for processing time in order for the payment to be listed.
For Fines notices sent to you, go to Fines Online Services and click on Notices. Remember the original fine isn’t issued by the Fines Unit. You will need to contact the government agency that issued your fine if you need the original notice e.g. council.
For State Debt notices sent to you, go to State Debt Online Services and click on Notices. Remember the original invoice isn’t issued by the Fines Unit. You will need to contact the government agency if you need the original notice e.g. Department for Education, Fleet SA (SAFA).
Go to Fines Online Services and select Current Fines. If you have any restrictions they will appear in red writing under the fine reference(s). It is always best to check with Service SA regarding the status of your licences.
When a dispute of an enforcement of a fine is granted, a confirmation letter is issued to you via Australia Post. The letter will display the date it was approved. To view a copy of the confirmation letter, go to Fines Online Services, and select Notices.
If you experience issues locating your account with the reference numbers you have, you can log in with other identification details (ID) including your full name, licence number and date of birth. Go to Fines Online Services click on: I don’t have my reference numbers and complete the fields provided.
Go to Fines Online Services and select Current Fines. Under each fine reference there is an Offence details field. Any fines involving a vehicle will have all the details here, including the registration number.
Here are a couple of helpful links:
Royal Association of Justices SA
Justice of the Peace and Authorised Witnesses
You will need to contact Service SA on 13 10 84 to discuss your demerit points, we do not hold that information.
We understand that many people may be facing circumstances that can be emotionally and financially distressing. If you need more time to pay a fine, are experiencing hardship, or would like to know more about your payment options, the best thing you can do is to contact us as soon as possible.
Our role is to help you resolve your outstanding balance without causing you financial hardship. Talk to us about your circumstances and together we can come up with a solution that works for you.
We understand that being in debt can be very overwhelming, and that it may feel comforting in the short term to ignore notices and hope that they disappear. If this is something you are struggling with, you are not alone.
The longer a fine goes unpaid, the more likely that enforcement actions will be applied. This may include added fees, a suspension of your driver’s licence, seizing your assets and/or taking automatic deductions from your bank account.
If you are this situation, your best course of action is to contact us as soon as possible so that we can go through your options and come up with a solution strategy. Our role is to help you resolve your outstanding balance without causing you financial hardship. We are here to help.
There are several external and legislative factors that may affect the Fines Unit’s ability to recover the outstanding amount from the offender or defendant in any matter (also known as the debtor).
Whether paid in full or through instalments, compensation matters are paid out to the recipient as they are received before any other parts of the balance (such as expiations, court costs or other fines) are satisfied. When amounts are paid by an offender or through enforcement actions taken by the Fines Unit, any money paid will then be distributed in line with section 12 of the Fines Enforcement and Debt Recovery Act 2017.
There may also be other victims to which compensation is owed by the same offender or defendant.
Due to strict privacy protocols, the Fines Unit is unable to provide details about a defendant’s circumstances, details regarding the account or whether a payment arrangement has been entered. This is in accordance with the Information Privacy Principles (IPPs) – specifically IPP 8 and 10, which you can view here. IPPs are a Premier and Cabinet Circular which regulates how public sector agencies collect, use, store and disclose personal information, and they must be adhered to by all South Australian Government departments. These legislative protocols must be followed for all accounts, regardless to whom the debt is owed and why.
Rest assured that the Fines Unit is actively pursuing matters where compensation is owed in accordance with the Act, and where necessary, enforcement powers under the Act will be used to recover the funds.
For information or assistance about whether you may be eligible for a Victims of Crime payment from the Victims of Crime fund (e.g. if you have been a victim of a crime and the matter has proceeded through the Court and you may be seeking compensation for physical and psychological injury, pain and suffering or financial losses), please contact the Victims of Crime South Australia office on (08) 7322 7007 or online through voc.sa.gov.au. You may also wish to contact the Legal Services Commission of South Australia on 1300 366 424 for independent legal advice about your matter.